Supernormal or Dalm: where the audio goes, and what a call turns into

Supernormal and Dalm both take notes from your calls through an app on the computer, with no bot joining, and neither offers a recording of the meeting. Supernormal is now built around agents: on a credit plan it turns your meetings, emails and files into slides, spreadsheets, documents and images, and its app is for Mac and Windows. Its security page says meeting audio is encrypted as it leaves your device and is transcribed in SOC 2 infrastructure. In Dalm, speech becomes text on your Mac and the audio is never sent anywhere; the transcript syncs to our servers automatically, and a third-party language model writes the summary and any document your templates ask for.

Supernormal and Dalm, line by line

	Supernormal	Dalm
How a call is captured	Its desktop app for Mac and Windows listens to the microphone and the computer’s audio; it spots Google Meet, Zoom, Teams and Slack huddles and starts after a 15-second countdown	Your microphone and the sound of the call, taken as two streams; when a call app takes the microphone, it asks whether to record
A meeting in the room	The computer’s microphone, or a phone’s browser, where everyone shows as one speaker	The Mac’s own microphone, with each voice kept apart
A phone call	A call made from the computer through a calling app; calls on the phone itself are not supported	A call on speaker, recorded like a meeting in the room, or the audio file brought in
A recording to go back to	None: video and audio recording is not part of its desktop app	None: the audio is deleted once the text exists, with the one exception below
Where speech becomes text	Its security page: meeting audio is encrypted as it leaves your device, then transcribed and summarised in SOC 2 infrastructure	On your Mac; the transcript syncs to our servers automatically
Who said what	On a Mac: You, Speaker 1, Speaker 2; on Windows: You and Others	Numbered voices; the model proposes names, and each waits for you to confirm it
What comes after the call	A transcript, a summary and action items; then shortcuts you choose, and agents that make slide decks, spreadsheets, documents and images, paid for in credits	A summary; your own templates, built after every meeting you record; a one-off document from the composer; action items and decisions in two running lists
Asking about your meetings	Its agents draw on your meetings, projects and files you add; Claude, ChatGPT and Cursor can read your meeting history through MCP	One meeting per question; across every recording — in development
Languages it transcribes	Seven: English, Spanish, French, German, Italian, Swedish and Portuguese	English, Russian, German, French, Spanish and twenty more European languages, or over a hundred with a slower model
Apps	Mac (Apple Silicon, macOS 14.4.1 or later) and Windows 11 apps, a web app, and a phone’s browser for meetings in the room	Mac with Apple Silicon · macOS 15.0 or later; iPhone app in development

The audio is deleted once the text exists. What Supernormal does is taken from its help center, pricing page and security page, checked on 2 October 2026.

Where Supernormal is better than Dalm

• Work that goes beyond notes. Supernormal’s agents take your meetings, projects and the files you add and turn them into slide decks, spreadsheets, documents and images you can export to Google Drive or Microsoft Office, and its ready-made shortcuts draft an email or build slides in one step. Dalm writes documents from your templates and saves them as Markdown, Word or PDF.
• One budget for a whole team. Supernormal prices a plan rather than a person: Team is $20 a month with 50 credits a month that everyone on it shares, across any number of seats, and unused credits roll over. Dalm Team is $40 a month for each member, or $32 a month billed annually (paid plans are not open yet).
• Windows, the web and a phone. Supernormal has desktop apps for Mac and Windows and a web app, and on a phone it can capture a conversation in the room in the browser. Dalm needs a Mac with Apple Silicon · macOS 15.0 or later; its iPhone app is in development.
• Your meetings inside other AI tools. Through MCP, Claude, ChatGPT and Cursor can read your Supernormal meeting history, and it connects to Gmail and Google Drive as well as your calendar. Dalm connects to Google Calendar and passes notes on as files or through the macOS Share menu.
• Training and audits in writing. Supernormal’s security page says that on paid plans your data is kept out of training AI models, its own or anyone else’s, and it states a yearly independent SOC 2 audit and offers HIPAA support with a Business Associate Agreement. Dalm does not train models on your text; the summary is written by a third-party language model, whose own terms for that text this page does not cover, and Dalm holds no certification.

Where Dalm is better than Supernormal

• No audio sent off for transcription. Supernormal’s security page says meeting audio is encrypted as it leaves your device and is transcribed in SOC 2 infrastructure. Dalm turns speech into text on your Mac, for calls, rooms and dictation, so the audio of a meeting never travels. Text does: transcripts and dictations sync to our servers automatically, and a third-party language model reads each meeting’s transcript to write the summary. What leaves your Mac and what stays, item by item.
• A long meeting in one piece. Supernormal captures a meeting of up to four hours and counts its work in credits: 15 a month on Free, no more than 5 in a day. No plan puts a limit on recording minutes, on the length of a recording, or on how long anything is kept.
• Documents you don’t have to ask for. Supernormal’s help center describes its shortcuts as actions you explicitly choose after a meeting; in Dalm, tick one box on a template and that document is written after every meeting you record, with each point in the summary tied to the line someone spoke. Every quote shows you where it was said — open it and the transcript opens at that place.
• Calls, rooms and dictation in one place. Everything you say lands in one archive you can search: meetings, phone calls, conversations in the room, and what you dictate to a model. One question over the whole archive is in development.
• More languages heard. Supernormal’s desktop app transcribes seven languages. Dalm hears English, Russian, German, French, Spanish and twenty more European languages, and over a hundred with its slower model.

What each costs: credits or a plan

	Supernormal	Dalm
Free plan	$0: notes from the desktop app with no bot, 15 credits a month, no more than 5 a day, no card	Free: a plan, not a trial
What you pay for	A plan; credits shared by everyone on it, used up by the tasks you run	A plan; Team is charged for each member
A month	Team $20, Business $40, each with 50 credits a month	Pro $16; Team $40 for each member

Dalm’s Free plan has no end date and needs no card. No plan puts a limit on recording minutes, on the length of a recording, or on how long anything is kept. Pro is also $12 a month billed annually; Pro and Team, line by line shows what each adds, and a shared workspace for a team covers the common dictionary, templates and tags. Until Dalm is released, the way in is the waitlist. Supernormal’s prices come from its help center, and its credits and plan features from its pricing page, read on 2 October 2026; its prices are set for a plan, not for each person.

After the call: work you ask for, or documents that build themselves

Supernormal’s capture ends with a transcript, a summary and action items; its help center describes the rest as work you start. Shortcuts are reusable actions you pick after a meeting: ready-made ones draft an email, pull out action items or make slides, and you can write your own. Its agents go further: from your meetings, projects and the files you drop in, they plan the steps and produce slide decks, spreadsheets, documents and images, which you export to Google Drive or Microsoft Office. Tasks like these are what its credits are spent on, at a rate that depends on the task.

Dalm does that step without being asked each time. A template is a request in your own words — the assumptions nobody checked, say, or what to prepare before the next call — and one box makes it build after every meeting you record; the composer writes a one-off document the same way. Action items and decisions from all your meetings gather in two running lists. Documents save as Markdown, Word or PDF, and a summary can go out through the macOS Share menu.

An agency that turns calls into decks, or one person on a Mac

• Supernormal, if your agency wants a client call to become a deck, a brief or a spreadsheet when you ask for it, if the whole team draws on one shared budget, or if people work on Windows.
• Dalm, if you work on a Mac with online calls, meetings in the room and calls on speaker, want no meeting audio to leave the computer, and want the same documents written after each meeting without asking; the text still syncs to our servers.
• Neither, if you want to listen to a meeting again: Supernormal’s desktop app offers no recording, and Dalm deletes the audio once the text exists.

More than two note takers to weigh

For a wider view, seven note takers compared, each with the case where it wins. If what you want after a meeting is a set of rules that pass the notes on by themselves, the comparison with a note taker built on automations. And for how local speech recognition compares with cloud recognition, step by step.